lexco.io — B2B SaaS Platform

Terms of Service

Version 1 · Effective 2026-05-29 · Operated by LexcoIO Inc., Redwood City, California

Please read these Terms of Service carefully before accessing or using the lexco.io platform. By clicking “I agree,” executing an Order Form, or otherwise accessing the Service, you agree that you have read, understood, and agree to be bound by these Terms on behalf of the entity you represent.

1. Definitions

As used in these Terms:

• “Agreement” means these Terms of Service, any applicable Order Form, and any documents incorporated by reference.
• “Customer” means the business entity that has subscribed to the Service and accepted this Agreement.
• “Service” means the lexco.io software-as-a-service platform, including all features, APIs, documentation, and updates made available by LexcoIO Inc.
• “User” means an individual authorized by Customer to access the Service on Customer's behalf.
• “Customer Data” means all data, content, files, or information submitted to or processed by the Service by or on behalf of Customer.
• “Order Form” means any written or electronic ordering document specifying the subscription tier, fees, and scope of Service purchased.
• “Confidential Information” means non-public information disclosed by either party that is designated as confidential or should reasonably be understood to be confidential given the nature of the information.

2. Eligibility and Account Registration

2.1 Business Customers Only

The Service is intended solely for use by businesses and professionals. By accepting these Terms, you represent and warrant that: (a) you are entering into this Agreement on behalf of a legal entity; (b) you have authority to bind that entity; and (c) the entity is not a consumer under any applicable law. Individual consumers may not use the Service.

2.2 Account Credentials

Customer is responsible for maintaining the confidentiality of account credentials and for all activities that occur under its account. Customer must notify LexcoIO Inc. immediately at yang@lexco.io of any unauthorized use or suspected security breach.

2.3 Authorized Users

Customer may authorize Users to access the Service up to the number of seats specified in the applicable Order Form. Customer is responsible for ensuring all Users comply with these Terms.

3. Subscription and Payment

3.1 Paid Subscriptions

All access to the Service requires a paid subscription as specified in an Order Form. There is no free or trial tier unless expressly offered in writing by LexcoIO Inc. Access is granted only upon receipt of a fully executed Order Form and timely payment.

3.2 Fees and Invoicing

Fees are as specified in the Order Form and are due in full at the time of order. Customer must complete payment for any ratings or other paid services before the corresponding entitlement is granted; access to the purchased service is not provisioned until payment has been received and confirmed.

3.3 Auto-Renewal

Subscriptions automatically renew for successive terms equal to the initial subscription period unless either party provides written notice of non-renewal at least thirty (30) days prior to the end of the then-current term.

3.4 Price Changes

LexcoIO Inc. may adjust pricing at renewal with at least sixty (60) days prior written notice. Continued use of the Service following the effective date of a price change constitutes acceptance.

3.5 Taxes

Fees are exclusive of all applicable taxes. Customer is responsible for all sales, use, VAT, and similar taxes, excluding taxes on LexcoIO Inc.'s net income.

3.6 No Refunds

All fees are non-refundable except as expressly required by applicable law or as provided in Section 9 (Termination).

4. License Grant and Restrictions

4.1 License

Subject to the terms of this Agreement and timely payment of all fees, LexcoIO Inc. grants Customer a limited, non-exclusive, non-transferable, non-sublicensable license during the subscription term to access and use the Service solely for Customer's internal business purposes.

4.2 Restrictions

Customer shall not, and shall not permit any User or third party to:

• Resell, sublicense, rent, lease, or otherwise make the Service available to third parties;
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service;
• Modify, create derivative works of, or translate the Service;
• Use the Service to develop a competing product or service;
• Circumvent or disable any security or access control mechanisms;
• Use the Service to process or store data in violation of applicable law or third-party rights;
• Upload or transmit malicious code, harmful data, or material that infringes intellectual property rights.

5. Customer Data and Confidential Case Material

5.1 Ownership

As between the parties, Customer retains all right, title, and interest in Customer Data. LexcoIO Inc. acquires no ownership rights in Customer Data by virtue of this Agreement.

5.2 License to Process

Customer grants LexcoIO Inc. a limited, non-exclusive license to access, process, and use Customer Data solely as necessary to provide the Service, maintain and improve the platform, and fulfill obligations under this Agreement.

5.3 Sensitive and Regulated Data

Customer acknowledges that the Service may be used to process sensitive materials including attorney work product, protected health information (PHI), and other legally privileged or regulated information. Customer represents and warrants that it has all necessary rights, consents, and authorizations to submit such data to the Service and that doing so does not violate any professional obligation, privilege, or applicable regulation.

5.4 Attorney-Client and Work Product Privilege

LexcoIO Inc. will treat all Customer Data that is identified or reasonably identifiable as attorney-client privileged or attorney work product with strict confidentiality. LexcoIO Inc. will not disclose such materials except as required by a valid court order, and will promptly notify Customer of any such demand to the extent permitted by law.

5.5 Protected Health Information

To the extent Customer submits PHI as defined under HIPAA, the parties shall execute a separate Business Associate Agreement (BAA) prior to such processing. Customer shall not submit PHI to the Service without an executed BAA in place.

5.6 Data Security

LexcoIO Inc. implements and maintains commercially reasonable technical and organizational security measures designed to protect Customer Data against unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to, encryption in transit and at rest, access controls, and regular security reviews.

5.7 Data Retention and Deletion

Customer Data is retained for the duration of the subscription term. Upon termination or expiration, Customer may request deletion of its data within thirty (30) days. After sixty (60) days post-termination, LexcoIO Inc. may permanently delete Customer Data from its systems without further obligation.

6. AI, Automated Processing, and Service Improvement

6.1 Service Delivery Processing

The Service utilizes automated processing technologies, including machine learning and AI-assisted tools, to analyze, classify, extract, and otherwise process Customer Data in order to deliver the Service features. Outputs generated by automated processing are provided for informational purposes only and do not constitute professional legal, medical, or financial advice.

6.2 De-Identified Data for Service Improvement

LexcoIO Inc. may use aggregated, anonymized, and de-identified data derived from usage of the Service — data from which all personally identifiable information, privileged content, protected health information, and Customer-identifiable attributes have been irreversibly removed — to improve the performance, accuracy, and functionality of the Service and its underlying processing capabilities. Such de-identified data does not constitute Customer Data for purposes of this Agreement.

6.3 Identifiable and Case Material — Consent Required

LexcoIO Inc. will not use Customer Data that remains identifiable, that constitutes attorney work product or attorney-client privileged communications, or that constitutes protected health information, for service improvement, model training, or any purpose beyond direct service delivery, without Customer's prior express written consent. Such consent, if given, may be withdrawn at any time upon written notice to yang@lexco.io. Withdrawal of consent does not affect processing already completed prior to receipt of notice.

7. Intellectual Property

7.1 LexcoIO Inc. IP

LexcoIO Inc. retains all right, title, and interest in and to the Service, including all software, technology, documentation, trademarks, and any improvements or modifications thereto. Nothing in this Agreement transfers any intellectual property rights to Customer except the limited license expressly stated herein.

7.2 Feedback

If Customer provides suggestions, ideas, enhancement requests, or other feedback regarding the Service, Customer grants LexcoIO Inc. a perpetual, irrevocable, royalty-free license to use, incorporate, and exploit such feedback without restriction or compensation.

8. Confidentiality

8.1 Obligations

Each party agrees to: (a) maintain the other's Confidential Information in strict confidence; (b) not disclose Confidential Information to third parties without prior written consent; and (c) use Confidential Information only to perform obligations or exercise rights under this Agreement.

8.2 Exceptions

Confidentiality obligations do not apply to information that: (a) is or becomes publicly known through no breach of this Agreement; (b) was known to the receiving party prior to disclosure; (c) is independently developed by the receiving party; or (d) must be disclosed by law or court order, provided the receiving party gives prompt written notice and cooperates with any protective order.

8.3 Survival

Confidentiality obligations survive termination of this Agreement for a period of five (5) years, or indefinitely with respect to trade secrets and Customer Data containing privileged or regulated information.

9. Term and Termination

9.1 Term

This Agreement commences on the date Customer accepts these Terms or executes an Order Form and continues for the subscription term specified therein, unless earlier terminated in accordance with this Section.

9.2 Termination for Cause

Either party may terminate this Agreement immediately upon written notice if the other party: (a) materially breaches this Agreement and fails to cure within thirty (30) days of written notice; or (b) becomes insolvent, makes an assignment for the benefit of creditors, or ceases operations.

9.3 Effect of Termination

Upon termination: (a) all licenses granted herein immediately terminate; (b) Customer shall immediately cease all use of the Service; (c) each party shall return or destroy the other's Confidential Information upon request; and (d) all accrued payment obligations through the termination date remain due.

9.4 Refund Upon Termination for Cause by Customer

If Customer terminates for LexcoIO Inc.'s material uncured breach, LexcoIO Inc. will refund a pro-rata portion of prepaid fees for the unused remainder of the subscription term.

10. Warranties and Disclaimers

10.1 Mutual Warranties

Each party represents and warrants that: (a) it has full authority to enter into this Agreement; (b) its performance will not violate any applicable law or third-party agreement; and (c) it will comply with all applicable laws in connection with this Agreement.

10.2 LexcoIO Inc. Service Warranty

LexcoIO Inc. warrants that the Service will perform materially in accordance with its documentation under normal use conditions. Customer's exclusive remedy for breach of this warranty is re-performance or, at LexcoIO Inc.'s election, a pro-rata refund of fees paid for the affected period.

10.3 Disclaimer

Except as expressly set forth herein, the Service is provided “as is” and “as available.” LexcoIO Inc. expressly disclaims all other warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade. LexcoIO Inc. does not warrant that the Service will be uninterrupted, error-free, or that all defects will be corrected.

11. Limitation of Liability

11.1 Exclusion of Consequential Damages

To the maximum extent permitted by applicable law, in no event shall either party be liable to the other for any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, revenue, data, goodwill, or business interruption, regardless of the theory of liability, even if advised of the possibility of such damages.

11.2 Aggregate Liability Cap

Each party's aggregate liability arising out of or related to this Agreement, whether in contract, tort, or otherwise, shall not exceed the total fees paid or payable by Customer to LexcoIO Inc. in the twelve (12) months immediately preceding the claim.

11.3 Exceptions

The limitations in this Section do not apply to: (a) Customer's payment obligations; (b) either party's indemnification obligations; (c) a party's gross negligence or willful misconduct; or (d) breach of confidentiality obligations.

12. Indemnification

12.1 By Customer

Customer shall indemnify, defend, and hold harmless LexcoIO Inc. and its officers, directors, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from: (a) Customer's or any User's use of the Service in violation of this Agreement or applicable law; (b) Customer Data, including any claims that such data infringes third-party rights; or (c) Customer's breach of any representation or warranty herein.

12.2 By LexcoIO Inc.

LexcoIO Inc. shall indemnify, defend, and hold harmless Customer from and against any third-party claims alleging that the Service, as provided and used in accordance with this Agreement, infringes any third-party patent, copyright, trademark, or trade secret.

13. Governing Law and Dispute Resolution

This Agreement is governed by the laws of the State of California, without regard to conflict of law principles. Any dispute arising from or related to this Agreement shall be subject to the exclusive jurisdiction of the state and federal courts located in San Mateo County, California. The parties consent to personal jurisdiction in such courts. The prevailing party in any litigation shall be entitled to recover reasonable attorneys' fees.

14. General Provisions

14.1 Entire Agreement

This Agreement, together with any Order Forms and incorporated documents, constitutes the entire agreement between the parties regarding the subject matter hereof and supersedes all prior negotiations, representations, or agreements.

14.2 Amendments

LexcoIO Inc. may update these Terms from time to time. For material changes, LexcoIO Inc. will provide at least thirty (30) days' prior written notice. Continued use of the Service following the effective date of any update constitutes acceptance.

14.3 Waiver and Severability

Failure to enforce any provision does not constitute a waiver. If any provision is found unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions remain in full force.

14.4 Assignment

Customer may not assign this Agreement without LexcoIO Inc.'s prior written consent. LexcoIO Inc. may assign this Agreement in connection with a merger, acquisition, or sale of all or substantially all of its assets.

14.5 Force Majeure

Neither party shall be liable for delays or failures caused by circumstances beyond its reasonable control, including acts of God, natural disasters, government actions, or internet outages, provided the affected party gives prompt notice.

14.6 Notices

Notices under this Agreement shall be in writing and sent to: (a) for LexcoIO Inc., to yang@lexco.io; and (b) for Customer, to the contact on file in the account or Order Form.

Questions: yang@lexco.io